Transatlantic bridges. Petra Günzer is happy to work with international guests wherever they are from. Nevertheless, she does cherish a genuine soft spot for our ‘cousins’ from across the big pond. Certainly, the EAB reception office manager has learnt more than just a thing or two from them where American openness and friendliness are concerned. Booking hotel rooms, finding seminar or meeting rooms, fulfilling special requests. Petra is and remains the friendliest front desk person in the Western World!